Digital Marketer/Customer Service Mnager at Rubels & Angels

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
6056
Job Views
215

Job Description

  • Application Deadline: Fri, 27 May 2022 00:00:00 GMT
  • Position: Digital Marketer/Customer Service Mnager

  • Job Type Full Time

  • Qualification

  • Experience 2 years

  • Location Lagos

  • Job Field Media / Advertising / Branding 

  • Salary Range ₦30,000 - ₦50,000



CONTENT CREATION



  • Create and Edit all types of content – Video, Photo, Meme, Graphic, Motion, 3D etc

  • Create and edit at least two new content (of any type) daily one of which must include a reel – 14 Weekly

  • Create and edit a unique socially trendy post for every Friday

  • Schedule weekly food photography and content creation for the different digital/social media platforms.

  • Jump on and create content around trending songs, challenges, meme etc

  • Create campaigns around each product


POSTING SCHEDULE



  • Post at least four times daily on IG feed with deference to the peak periods on google analytics

  • Post at least three times daily on stories

  • Post at least one reel daily

  • Post every morning latest by 6:30am

  • Post in lieu of daily deals a night before and post in lieu of daily deals on the morning of the deals.

  • Schedule all post for weekends and any other time you are not at the office.

  • Ensure all categories of products are captured in your weekly posting spread

  • Create a content calendar and ensure that all posts are of strong picture and video quality.


POST OPTIMISATION



  • Ensure that all posts are optimized with the use of hashtags, SEO, SEM etc.

  • Drive organic traffic and views to posts

  • Drive comments and engagements

  • Follow up on and optimize all promotions and partnerships


ENGAGEMENTS AND BRAND POSITIONING



  • All comments from posts and stories are to be responded to in line with our brand identity

  • All enquiries are to be promptly responded to and handed over to the customer service team where necessary.

  • Must regularly engage in the comments section of popular pages with intelligent and witty comments

  • Must ensure and oversee prompt response to all DM’S and messages within 5 minutes 


COLLABORATIONS & STRATEGY



  • Foster collaborations with influencers and high view pages.

  • Foster paid and unpaid collaborations with content creators

  • Provide penetrative marketing strategies for all products


WEBSITE



  • Edit and manage orders from the company website

  • Regularly update products, prices and other info

  • Ensure that the website is aesthetically appealing


SALES & THIRD PARTY PLATFORMS.


Regularly update product and prices, manage orders and follow up payments on these third party platforms:


a.       Kwik b. Gokada c. Jumia d. Ginjaa e. Google my business etc


Revamp & Generate consistent sales on these plaforms:


a. Instagram b. Facebook c. Twitter d. Snapchat e. Any other platform you may recommend


Monitor sales growth from these platforms.


Ensure strict security measures on these platforms.


ANALYTICS & REPORTING



  • Send a daily report of activities, content created and achievements at the end of day via mail copying Chef Dira, Blessing and myself.

  • Provide weekly analytics and digital strategy report at Management meeting.

  • Carry out any other role assigned by supervisors or management. 

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