Support Engineer Intern at Zkteco Biometric Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
60586
Job Views
172

Job Description



Job Description



  • Attend in-person meetings with clients to analyze, troubleshoot, and diagnose hardware/software problems

  • Actively update, maintain, and monitor all aspects of the company’s product devices

  • Install and configure computer systems and applications within the company

  • Respond to customer inquiries and assist in troubleshooting and resolving challenges

  • Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved

  • Act as the initial point of contact for all product-related concerns from clients or other employees

  • Organize and file documentation pertaining to warranties and instructional guides for company products


Qualifications



  • First Degree in Computer Engineering, Cyber Security, Systems Engineering, and Electrical Electronics Engineering is an added advantage.

  • Graduates who have completed their Higher Education programs and are awaiting NYSC deployment (PRE-SERVICE).

  • Corp members currently undergoing their National Youth Service Corps (NYSC).

  • Ability to work under pressure

  • Ability to prioritize tasks based on urgency and importance

  • Motivation to learn new skills and technologies

  • Critical thinking and problem-solving skills

  • Great interpersonal and communication skills


Remuneration 



  • Competitive

  • Preferably Male for Gender Balance


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