Job Description
ROLE OVERVIEW
- Hugo is seeking a driven, hands-on, Head of People Partnering to lead the development and execution of the company’s People strategy, focusing on building a high-performance culture, fostering employee engagement, and ensuring a seamless people management experience across the organization.
- This role will play a crucial part in onboarding, developing, and retaining top talent to support our growth and maintain the company’s reputation for excellence.
KEY RESPONSIBILITIES
The core responsibilities of the role include:
People Strategy and Leadership:
- Develop and implement a comprehensive People strategy aligned with Hugo’s business objectives;
- Provide strategic leadership and guidance to the People team, ensuring alignment with organizational goals;
- Drive a culture of inclusion and equity throughout the company;
- Connect People and business objectives, and ensure pragmatic implementation of People roadmap.
Relationship facilitator:
- Support and facilitate a well engaged, performance-driven and relationship-centric partnership between managers and workforce through routines and distinct vertical specific initiatives.
- This includes stay conversations, weekly check-ins with Vertical Leaders/Managers, skip-level meetings with workforce & focus group discussions on a regular basis.
Talent Management:
- Lead performance management processes and succession planning initiatives;
- Oversee action plan based on employee life cycle and feedback, in line with vertical-specific projects.
Employee Engagement and Development:
- Work closely with the Community Engagement Lead to create and implement initiatives aimed at enhancing employee engagement, job satisfaction, and well-being; Develop and manage training and development programs to upskill employees and support career growth;
- Foster a culture of continuous learning and development.
Employee Relations and Compliance:
- Serve as a point of contact for employee relations issues, resolving conflicts, and ensuring fair and consistent practices;
- Ensure compliance with all relevant employment laws and regulations;
- Implement People policies and procedures in line with industry best practices and in compliance with Hugo’s clients requirements;
- Provide feedback to Leadership on employee experience, success stories and pain points to feed into Learning & Development, reporting or systems enhancements, where required.
Data Analytics and Reporting:
- Utilize People metrics and analytics to drive data-driven decision-making and identify areas for improvement;
- Develop reports in partnership with the People Analytics team to demonstrate the workforce’s state of health.
- Regularly report on People KPIs and provide insights to senior leadership; Define quarterly & interim action plan based on People Analytics review of vertical-specific initiatives.
ABOUT YOU
- Outstanding interpersonal skills, with the capacity to guide, influence and convince others.
- A service-mindset.
- Proactive.
- Creative, with the ability to think outside the box.
- Highly resourceful, with outstanding problem-solving skills and a desire to drive innovative approaches to outcomes.
- Solution-oriented, with a strong bias to action.
- A passion for creating a positive and inclusive workplace culture.
QUALIFICATIONS
- Bachelor’s degree in Human Resources, Business Administration, or a related field. An MBA is strongly preferred.
- 10+ years in progressively responsible People leadership roles.
- Strong knowledge of People best practices, labor laws, and regulations.
- Ability to prioritize and manage the needs of multiple stakeholders, and to deliver People solutions within timeline in a fast-paced environment
- Exceptional leadership skills, coupled with strong organizational and problem solving skills.
- Excellent communication and negotiation abilities.
- Proficiency in PeopleIS systems and data analytics tools.
- Perfect written and oral communications skills.