• Application Deadline: Thu, 19 Oct 2023 00:00:00 GMT
• Position: Customer Relationship Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 10 years


• Location Lagos


• City Surulere


• Job Field Customer Care 
  

Duties

• Handle incoming walk-in customers, phone calls, appointments and messages.


• Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests.


• Build rapport and establish good relationships with customers to ensure customer retention.


• Promote and up-sell products, services and packages to maximize sales opportunities where necessary.


• Provide constructive feedback on sales, effectiveness of promotions, customers, product and service launches as well as store activities and trends.


• Deliver product knowledge to customers through effective communication to increase consumer understanding and product sales.

Requirements

• Candidates should possess HND / Bachelor's Degrees with 3 - 10 years relevant work experience.

Salary

N100,000 Monthly.