• Application Deadline: Sun, 15 Oct 2023 00:00:00 GMT
• Position: Customer Relations Officer.


• Job Type Full Time


• Qualification OND


• Experience 1 - 3 years


• Location Lagos


• City Amuwo Odofin


• Job Field Customer Care 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Duties:

• Respond promptly to customer orders and enquiries.


• Communicate with customers through various channels.


• Acknowledge and resolve customer’s complaints.


• Know the company’s products and be able to answer questions.


• Process orders, forms, and requests.


• Keep records of customers’ interactions, transactions, comments and complaints.


• Full product knowledge for satisfactory prompt responses to enquiries and customers’ orders.


• Maintain a positive, empathetic and professional attitude toward customers at all times.


• Provide feedback on the efficiency of the customer service process.


• Ensure customer satisfaction and provide professional customer support. Etc…

Qualification:

• minimum of OND.

Experience:

• 1-3 years.