Job Description
Our client, who is a leading credit bureau in Nigeria, is looking to hire a Training Executive for their Financial Education Centre.
Location: Lagos Island
Job Objective
Assess the training needs of all business sectors; sell customized training and risk consulting services in response to customer needs and demands.
Assist management to respond to the environmental factors impacting the long term strategic direction of the company.
Reporting line:
Head, Sales & Marketing
Roles and Responsibilities
- Oversee market campaigns and other activities that will lead to market creation for client
- Work closely with product research and services teams to gather information about and understand the market needs for client’s product developments.
- Identify opportunities for new business with new and existing customers and successfully converting such opportunities
- Prospect, sell, market, promote, and offer a variety of customized training courses and seminars designed to develop, enrich, and train organisational workforce.
- Prepare and manage annual training calendar for client Financial Education Centre establishing courses, dates, times, locations, and costs.
- Conduct administrative tasks in relation to implementation of trainings including preparation of materials and identification of content experts.
- Manage and coordinate logistics ensuring professional delivery of trainings.
- Establish and sustain customer relationships through numerous networking channels.
- Create content that help articulate the value of client’s products/services.
- Manage the financial education pages of client’s website.
- Other roles as may be assigned
- Key Performance Indicators
- Number of new customers introduced to client
- Percentage growth in customer level
- Number of participants at each scheduled training
- Percentage of scheduled trainings/actual trainings held
- Percentage of revenue achieved from products/services
- Feedback fom participants at training programs
- Percentage achievement of goals
Required Skills and Competencies
Functional Competencies
- Information Gathering & Analysis
- Information Management
- Influencing/Negotiation
- Market & Customer Understanding
- Proposal/Business Case Development
- Strategic Perspective
- Analytical
- Organizational Competencies
- Oral Communication
- Written Communication
- Leadership
- Organisational Awareness
- Customer Orientation
- Industry Knowledge
- Knowledge
- Market and Customer Understanding
- Attributes
- Customer Orientation
- Innovation and creativity
- Leadership
- Customer Focus
- Decisiveness
- Influence & Persuasion
- Leadership
- Results Orientation
- Visionary Thinking
- Should have a wide business breadth
Experience
3-5 years working experience preferably in a similar role in the financial services sector.
Qualifications
- A good first degree from a reputable university
- MBA/Postgraduate degree in management is an added advantage
*Please note that proximity to location is an added advantage*