• Application Deadline:
• Position: Community Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field Media / Advertising / Branding 
  

About the job

• We are seeking a dedicated and motivated Community Manager to create, manage and maintain Salad’s brand voice and image among industry professionals

Key Responsibilities:

• Develop and implement strategies to grow and engage our online community across various social media platforms, forums, and other digital channels.


• Monitor community discussions, respond to inquiries, initiate and facilitate meaningful conversations.


• Encourage user-generated content and participation in discussions.


• Gather feedback from the community and provide insights to relevant teams, management, and stakeholders within the company.


• Conduct surveys and polls to understand community needs and preferences.


• Create and curate engaging content, including articles, blog posts, videos, and social media posts, to spark conversations within the community.


• Develop and enforce community guidelines to maintain a positive and respectful online environment.


• Moderate discussions and address any violations promptly and professionally.


• Collaborate with the marketing team to ensure content aligns with brand messaging and objectives and marketing initiatives.


• Liaise with cross-functional teams to stay updated on new products and features.


• Identify and nurture brand advocates within the community. Encourage and empower them to promote our brand and products.


• Recognize and celebrate community members who contribute positively.


• Participate in industry-specific social and corporate events and workshops.


• Plan and execute online events, campaigns, and challenges to increase engagement and brand awareness.


• Collaborate with cross-functional teams to ensure the success of community-related initiatives.

Requirements:

• Bachelor's degree in Marketing, a related field, or equivalent experience.


• Solid experience with B2B sales marketing.


• 3+ years’ experience in community management and marketing


• Experience working in the tech space


• Experience planning and hosting webinars


• Extensive knowledge of SEO, social media and web metrics and analytics


• Certifications in digital marketing, B2B sales marketing would be an added advantage.

Our Ideal Candidate:

• Outstanding written, oral, and organizational ability


• Excellent verbal communication skills


• Ability to drive and nurture conversations


• A creative, ability to create engaging and original content


• Attention to detail


• Good customer service skills


• Ability to stay up to date with changes and trends on msocial media


• Interpersonal skills


• Creative and collaborative


• Good problem-solving skills


• Critical thinker


• Flexible and can take initiative


• Energetic with a bubbly personality