• Application Deadline: Sun, 10 Dec 2023 00:00:00 GMT
• Position: Client Service Officer


• Job Type Full Time


• Qualification PhD/Fellowship


• Experience 2 - 5 years


• Location Lagos


• Job Field Customer Care 
  


• Salary Range ₦150,000 - ₦200,000/month
  

Job Description

• Manage client interactions and inquiries with a focus on providing satisfactory responses.


• Facilitate communication between clients and various internal departments.


• Maintain client records and update relevant information as needed.


• Support the resolution of client issues and concerns in a timely manner.


• Collaborate with the team to improve overall client satisfaction and retention.


• Assist in the development of client service strategies and initiatives.


• Gather and analyze client feedback to identify areas for improvement.