• Application Deadline:
• Position: Experienced Ecommerce Sales Manager


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 0 - 15 years


• Location Lagos


• City Yaba


• Job Field Sales / Marketing / Retail / Business Development 
  


• Salary Range ₦150,000 - ₦200,000/month
  

Job Description:

We are seeking an experienced Ecommerce Sales Manager who has a proven track record in a similar role. The successful candidate will be responsible for leading and overseeing our team of dedicated Sales Representatives. This role requires a deep understanding of ecommerce sales strategies, order processing, and customer engagement, with a specific focus on payment on delivery transactions and experience with third-party logistics (3PL) providers.

Key Responsibilities:

• Team Leadership: Provide strong leadership and guidance to a team of Ecommerce Sales Representatives.


• Customer Engagement: Oversee the team in engaging with customers who choose the payment on delivery method, employing persuasive communication techniques to encourage purchases.


• Order Coordination: Efficiently coordinate with third-party logistics (3PL) providers and delivery agents across various Nigerian states to guarantee timely and precise order fulfillment.


• Follow-Up and Verification: Conduct thorough follow-up calls and communication to verify successful delivery and ensure customer satisfaction.


• Performance Appraisal: Evaluate and appraise the performance of the sales team, providing constructive feedback and implementing improvement plans as necessary.

Requirements:

• Must have a personal laptop to work from home with.


• Currently residing in Lagos. 


• Proven experience in managing a sales team in an ecommerce or retail setting, with a focus on payment on delivery transactions and experience with third-party logistics (3PL) providers.


• Strong understanding of ecommerce platforms, payment methods, and order fulfillment processes.


• Excellent communication and interpersonal skills, with the ability to motivate and lead a team effectively.


• Knowledge of Nigerian states and logistics infrastructure is a plus.


• Results-oriented mindset, with a demonstrated track record of achieving sales targets and effectively appraising team performance.