Job Description
- Application Deadline: Fri, 27 Oct 2023 00:00:00 GMT
- Position: Customer Attendants
- Job Type Full Time
- Qualification OND
- Experience 1 - 2 years
- Location Lagos
- City Lekki
- Job Field Customer Care 
- Salary Range ₦50,000 - ₦100,000/month
Salary: 50,000 Naira Monthly Take Home
Benefits: Allowance, Health Insurance (HMO)
Job Description:
We are looking for Customer Attendants who will be responsible for customer relationship duties such as answering product and services questions and fulfilling customer needs to ensure customer satisfaction.
Job Responsibilities:
- Manage incoming calls and also make outbound calls
- Resolving products and services issued and escalate when needed
- Identify and assess customer needs to achieve satisfaction
- Helps in answering complaints and questions
- Build sustainable relationships and trust with customer accounts through open and interactive communication
Job Requirements:
- Candidates should possess NCE, OND or Diploma with 1-2 years work experience
- Proven experience as a customer service representative or any relevant position
- Ability to use positive language, composed and very polite
- Time management skills
- Good use of computers and Microsoft Suits.
- Knowledge of CRM tools is an added advantage