• Application Deadline:
• Position: eCommerce Supply Chain and Operations Manager


• Job Type Remote


• Qualification BA/BSc/HND


• Experience 5 - 16 years


• Location Lagos


• Job Field Procurement / Store-keeping / Supply Chain 
  

Role & Responsibilities:

As the Supply Chain and Operations Manager at Vitalvida, you will play a pivotal role in ensuring the smooth functioning of our supply chain operations. Your responsibilities will encompass:

• End-to-End Visibility: Implement robust tracking systems to achieve comprehensive visibility across the entire supply chain, from Telesales order placement to last-mile delivery.


• Team Responsibilities & Accountability: Assign clear responsibilities to team members, fostering precise audit trails and ensuring accountability at every stage of the supply chain process.


• Performance Appraisals: Conduct regular performance evaluations for Telesales, last-mile delivery, and inventory management teams to maintain optimal stock levels and turnover rates.


• Compliance & Audits: Establish compliance protocols and conduct routine audits of Telesales and last-mile delivery operations. Ensure strict adherence to regulatory requirements, safety standards, and company policies. Thoroughly document audits and corrective actions taken.


• KPI Definition and Monitoring: Define key performance indicators (KPIs) for Telesales, last-mile delivery, and inventory management teams. Continuously monitor and assess these metrics to drive efficiency, accuracy, and customer satisfaction.


• Process Improvement & Optimization: Utilize insights gathered from assessments to implement process improvements, develop training programs, and integrate technological enhancements. Drive ongoing optimization for a seamless and streamlined supply chain.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Operations Management, or a related field (Master’s preferred).


• Proven experience in supply chain management with a track record of implementing successful operations strategies.


• Proficient with Google sheet or Excel


• Strong analytical and problem-solving skills with an ability to drive data-driven decisions.


• Excellent leadership and team management abilities.


• Knowledge of compliance and regulatory standards in the eCommerce industry.


• Proficiency in supply chain management software and tools.