Undertaking Manager at Ikeja Electricity Distribution Company

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
61426
Job Views
101

Job Description



About the job



  • Overall responsibility of the activities of the Undertaking, to drive financial and operational performance.


Responsibilities



  • Ensure smooth functioning of the undertaking’s day-to-day operations.

  • Ensure overall coordination and functioning of all technical and commercial operations in the undertaking.

  • Ensure that all faults and complaints are resolved adhering to safety and quality compliance.

  • Manage the undertaking stores materials availability i.e. inventory management.

  • Deliver satisfactory customer service and investigate and resolve customer complaints.

  • Prepare the undertaking budget during annual budget preparation.

  • Manage all HR&A and security-related activities for all the employees in the undertaking.

  • Monitor undertaking performance through key performance measures

  • Ensure the provision of adequate resources for various activities in the undertaking.

  • Identify the training needs of officials and arrange to provide the same.

  • Render periodical information s / reports to the business unit

  • Ensure that all faults and complaints are resolved, safety, and quality compliance.

  • Ensures Undertaking operations are in compliance with the I.E’s policies.

  • Acts as a capable representative of the organization at the undertaking level

  • Ensure the provision of adequate resources for various activities of the Undertaking.

  • Identify the training needs of staff and arrange to provide the same.

  • Defines KPIs and performance targets.

  • Creates a harmonious working environment, mentors staff, and motivates all team members to perform efficiently.

  • Accounts for energy delivered to the Undertaking on a monthly basis.

  • Perform viability and engineering load survey of new substations/distribution transformers.

  • Ensure compliance with safety standards in fault clearing and construction.

  • Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs

  • Perform any other duties as requested by the BM, MD/ CEO and COO


Minimum Requirements



  • University degree in Engineering, Business Administration, or any related field

  • A master’s degree in business (ideally with a concentration in general management) is required.

  • At least 8 years experience in a commercial environment, with at least 3-4 years in a management or supervisory role

  • Experience in the utility (electricity) industry will be an added advantage.

  • Membership in a professional body in the Engineering and Marketing industry is an added advantage.


Skills & Competencies



  • Strong understanding of the business of I.E. and related businesses in the electricity sector.

  • Strategic Planning and Business Development (services and products)

  • Strong Business & Financial Acumen (including risks management)

  • Excellent and demonstrated knowledge of management and marketing principles.

  • Deep understanding of Marketing & Customer Insights

  • Deep Customer relations management skills

  • Strong problem-solving and analytical skills

  • Communication and Interpersonal Relations

  • Supervisory/Managerial Skills

  • Problem Solving and Decision Making

  • Managing Resources

  • Business Focus


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