Job Description
Role Summary
- Câm is a customer-obsessed company that is leading the way in developing locally sourced high-quality fresh dairy products.
- We are looking for a self-starter who is committed and passionate about our purpose, ambition, and values to help launch our products in the retail market and build our brand and customer loyalty.
- You will be responsible for business development, sourcing new leads, onboarding and managing B2B customer relationships, and recruiting and managing a sales team in your area.
Responsibilities include:
- Manage, inspire, and motivate a client-facing and high-performing team sales team in your area of coverage
- Develop market and competitive assessments to identify and drive new opportunities
- Develop a thorough understanding of key customer needs and requirements
- Develop new relationships with key clients and decision-makers in retail and HORECA channels
- Create monthly, quarterly and annual plans to consistently meet assigned targets
- Assess the needs of our clients and gather feedback to improve existing products and services
- Increase business opportunities through various routes to market, especially to open up new channels Manage key customer accounts to achieve assigned targets and grow sales portfolio
- Keep up to date on the competitor landscape and gather market intelligence
- Set up meetings or calls with prospective clients
- Report sales results to the Head of B2B Sales on a weekly, monthly and quarterly basis
- Stay up-to-date on new products and services, and new pricing and payment plans
- Develop and maintain new B2B customer relationships in your area of coverage
- Develop and execute sales plans and targets in alignment with business objectives
- Ensure sustained profitability for all different SKUs and pack sizes
- Ensure 100% on-shelf product availability across assigned customer locations
- Analyze customer and sales data to provide insights into the business
- Negotiate contracts with customers and establish a timeline for performance
- Resolve customer issues and complaints
- Expand customer relationships by continuously proposing solutions that meet their needs and objectives
Minimum Requirements
- Undergraduate degree from a tertiary institution - BA or BSC
- Minimum of 5 years experience in a B2B sales role
- Experience leading a sales team
- Possess an excellent reputation in the industry
- Possess established relationships with B2B clients
- Outstanding presentation and communication skills
- Excellent problem-solving and analytical skills
- Exhibit solid business judgment
- Strong understanding of performance, data, and measurement landscapes, with demonstrated experience using data and trends to develop winning strategies
- Relevant Professional Certificate relevant to the role
- Certificate in a productivity tool (Microsoft/Google)
- Excel Intermediate Level Certification
- Minimum of 2 years of experience in a supervisory capacity