Job Description
The Operations Director ensures the programme effectively delivers healthcare services to the community, manages resources efficiently, and maintains high-quality standards of care. This position requires a combination of healthcare expertise, leadership skills, and the ability to collaborate with various stakeholders to achieve program goals.
The successful candidate will perform the following functions:
- Develop and implement operational plans, Coordinate and manage day-to-day program activities, ensuring alignment with program goals and timelines.
- Manage resources and ensure that healthcare facilities are adequately staffed and equipped to provide quality services.
- Monitor and evaluate the effectiveness of healthcare services and make improvements as necessary.
- Collaborate with healthcare providers, community leaders, and other stakeholders to build and maintain strong partnerships and Communicate program objectives and outcomes to stakeholders and the community.
- Oversee data collection, analysis, and reporting to track program performance and outcomes.
- Stay informed about changes in healthcare policies and regulations that may impact the program.
Qualifications/Experience
- Bachelor's degree in healthcare management, public health, business administration, or a related field (master's degree preferably).
- Minimum of 5 years prior experience in healthcare operations, preferably in a primary healthcare setting.
- Strong leadership and management skills.
- Knowledge of healthcare policies, regulations, and quality standards.
- Excellent communication and interpersonal skills.
- Proficiency in data analysis and use of healthcare management software.
- Ability to work collaboratively with diverse stakeholders.
- Problem-solving and decision-making abilities.
- Flexibility and adaptability in a dynamic healthcare environment.