Banker, Personal - Kaduna at Stanbic IBTC

Job Overview

Location
Lagos, Kaduna
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
61838
Job Views
93

Job Description



JOB DESCRIPTION


Proactively promote a relationship-based offering by operating as a dedicated and primary point of contact for customers and providing banking solutions that meet the customer’s needs in accordance with each of the personal banking segment’s value propositions. 


QUALIFICATIONS



  • First degree in any field.

  • Minimum of 2 years of banking experience, preferably interfacing with customers.

  • Strong relationship management background.

  • Experienced in upholding the highest levels of service.

  • Experience in completing credit applications successfully


Behavioral Competencies



  • Ability to educate customers.

  • Ability to listen and probe customer responses effectively to ensure proper understanding of needs.

  • Advanced sales and consulting skills.

  • Achievement-orientated, embracing and achieving challenging targets.

  • Self-motivated and energetic


Technical Competencies



  • Understanding of the personal markets etc.

  • Deep knowledge and understanding of the different personal and segment value propositions.

  • Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.

  • Understanding which products are most suited to the different personal banking segments.

  • Knowledge of equivalent competitor products and services.


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