Aggregator at Personal Trust Microfinance Bank

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
61990
Job Views
103

Job Description



Job Description



  • Active POS deployment to viable Customers / Agents.

  • Streamline the tasks performed by POS agents, ensuring secure and efficient payment processing.

  • Manage customer accounts, check balances and perform various financial transactions.

  • Provides training and support to POS operators to ensure they understand how to use POS equipment, comply with regulations, and provide quality customer service.

  • Provides reporting and analytics tools that help agents and financial institutions track transactions, monitor performance, and make data-driven decisions

  • Assists POS agents to comply with regulatory requirements and compliance standards in the financial services industry.

  • Evaluate the performance of POS operators and ensure they are providing quality service to customers.

  • Collect and analyze statistics on POS agent transactions and services for informed decision making and improvement.

  • Contributes to the Overall Brand awareness of the company through credible actions and brand presence.

  • Monitor agents performance for transactions and active terminals.

  • Retrieve the POS terminals in case of non-performance.

  • Timely resolution of issues, and complaints


Requirements



  • Candidates should possess an HND / B.Sc with not less than lower class.

  • Minimum of 2 years experience as a POS Aggregator, Marketer or Sales Officer in any financial institution.

  • Good communication and selling skills

  • Ability to manage a team.

  • Banking experience selling or managing POS agency

  • Must have a good network of POS agents across Lagos.

  • Excellent analytical and negotiation skills.


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