Active POS deployment to viable Customers / Agents.
Streamline the tasks performed by POS agents, ensuring secure and efficient payment processing.
Manage customer accounts, check balances and perform various financial transactions.
Provides training and support to POS operators to ensure they understand how to use POS equipment, comply with regulations, and provide quality customer service.
Provides reporting and analytics tools that help agents and financial institutions track transactions, monitor performance, and make data-driven decisions
Assists POS agents to comply with regulatory requirements and compliance standards in the financial services industry.
Evaluate the performance of POS operators and ensure they are providing quality service to customers.
Collect and analyze statistics on POS agent transactions and services for informed decision making and improvement.
Contributes to the Overall Brand awareness of the company through credible actions and brand presence.
Monitor agents performance for transactions and active terminals.
Retrieve the POS terminals in case of non-performance.
Timely resolution of issues, and complaints
Requirements
Candidates should possess an HND / B.Sc with not less than lower class.
Minimum of 2 years experience as a POS Aggregator, Marketer or Sales Officer in any financial institution.
Good communication and selling skills
Ability to manage a team.
Banking experience selling or managing POS agency
Must have a good network of POS agents across Lagos.