• Application Deadline: Fri, 13 Oct 2023 00:00:00 GMT
• Position: Service Coordinator - Fresh Graduates


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Victoria Island


• Job Field Engineering / Technical  , Graduate Jobs 
  


• Salary Range ₦100,000 - ₦150,000/month
  

Job Description

• Scheduling/Assigning installation and customer complaint to service engineers


• Monitor various sites for issues


• Escalate Service related issues


• Ensure compilation of all job completion report


• Follow-up with Engineers to ensure that task/installation are completed on time


• Liaise with customers for prompt resolution of complaint or issues


• Ensure that all service compliant or installation are updated on service software


• Ensure information on job tickets is up to date


• Monitoring Service engineer expenses


• Escalating Services engineers work related issues


• Follow-up with engineers for all service issues or compliant


• Assign engineers for all Service Level Agreement and ensure completion


• Ensure prompt dispatch and retrieval of spares, batteries, etc.