• Application Deadline:
• Position: IT Personnel


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Ikoyi


• Job Field ICT / Computer 
  

Job Summary

• The IT Personnel at Mattoris Supamarket plays a crucial role in ensuring the smooth operation of our information technology systems and infrastructure.


• This position involves maintaining and troubleshooting hardware and software, managing IT resources, and providing technical support to our staff.

Key Responsibilities

Hardware and Software Maintenance:

• Ensure the proper functioning of all computer systems, peripherals, and network devices.


• Install, configure, and upgrade hardware components and software applications as needed.


• Perform routine maintenance tasks, including cleaning, updates, and system optimizations.

Technical Support:

• Provide technical assistance to employees for hardware and software issues.


• Troubleshoot and resolve technical problems promptly to minimize downtime.


• Assist in setting up and configuring new workstations for employees.

Network Management:

• Monitor the network infrastructure to ensure stability and performance.


• Assist in the setup and maintenance of routers, switches, and access points.


• Troubleshoot network connectivity issues and implement solutions.

Data Security and Backup:

• Implement and maintain data security measures to protect sensitive information.


• Conduct regular data backups and ensure data recovery procedures are in place.


• Assist in educating employees about data security best practices.

Software Licensing and Updates:

• Manage software licenses and ensure compliance with legal requirements.


• Keep track of software updates and patches, and apply them as needed.

Inventory Management:

• Maintain an inventory of IT equipment, including computers, printers, and accessories.


• Order and manage supplies and replacement parts when necessary.

Documentation:

• Create and update documentation for IT procedures, systems, and configurations.


• Keep records of hardware and software inventory.

User Training:

• Provide training and support to employees on IT-related topics and tools.


• Develop training materials and resources as needed.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, or a related field (or equivalent work experience).


• Proven experience in IT support and troubleshooting.


• Proficiency in hardware and software installation and configuration.


• Knowledge of network protocols and systems.


• Strong problem-solving and communication skills.


• Ability to work independently and in a team.


• IT certifications (e.g., CompTIA A+, Network+, or similar) are a plus.