• Application Deadline: Sat, 21 Oct 2023 00:00:00 GMT
• Position: Hotel Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 8 - 12 years


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  


• Salary Range ₦200,000 - ₦300,000/month
  

 A Hotel in Ikoyi is in need of a Manager to ensure visibility and patronage to the facility, it is a 32 room boutique hotel, and it has a gym, restaurant and bar, a spa and swimming pool facility. It’s a serene environment like home away from home, the successful candidate will be measured on targets.

Scope and General Purpose:

To drive the business by increasing profit for the hotel and to manage the operational area in such a manner that customer satisfaction and budgeted profit margins are achieved and that a good company image is projected, thus ensuring continued growth.

Responsible for:

All hotel staff

Liaises with:

• Other Operations Managers


• Heads of Department


• Accountant


• Administration


• Purchasing Department

Limits of Authority:

According to each company's regulations

Main Duties:

• Have a great marketing ability


• To drive business into the hotel to ensure profitability.


• To ensure the efficient management of all department.


• To ensure that each unit contributes the agreed budgeted profits.


• To provide effective leadership through professional man-management and encouragement of subordinates.


• To carry out regular, meaningful performance appraisals conducted in such a manner that effective, open, two-way communication is maintained.


• To follow up and ensure that the agreed action and developmental plans identified at these appraisals are being effected.


• To carry out monthly performance reviews, coach and direct activities to achieve desired performance.


• To draw up, in conjunction with the Personnel Manager, meaningful succession and career plans for all management staff.


• To monitor progress of agreed succession and career plans and ensure that these are adhered to.


• To ensure that unit managers are conducting regular performance appraisals and drawing up appropriate action and developmental training plans for their subordinate managers, using job descriptions as a guide.


• To ensure that the company's objective relating to labour turnover is achieved or bettered.


• To ensure that subordinates are totally conversant with and practising good industrial relations procedures.


• To ensure that subordinates are totally conversant with and implementing all company policies and procedures.


• To review and analyse monthly results, highlight problem areas and take appropriate action to rectify poor performance.


• To ensure that all financial targets are being achieved, e.g. through purchase discounts, debt collection, etc.


• To compile and agree meaningful, achievable budgets through accurate research and application of in-depth knowledge of the industry.


• To make recommendations for salary increases for subordinate staff, basing these recommendations on objective performance reviews and market-related equivalent positions.


• To stay "close to the customer" and maintain effective communication with him at all times through a planned programme of formal meetings and entertainment.


• To ensure that complaints or problems are actioned without delay and that effective follow-up action takes place to avoid a recurrence.


• To ensure that the company's training objectives are achieved.


• To attend all company social and promotional functions, maintaining a high profile with current and prospective clients.


• To be aware of current trends in the industry and make suggestions how these could be implemented for the benefit of the company.


• To attend meetings and training courses as required and continually strive for the improvement of won professional skills.


• To liaise and work closely with external agents sales executives to ensure that realistic, achievable proposals are submitted and followed up on to meet set targets.


• To maintain effective working relationships with line and staff functions to ensure the efficient opening of new contracts.


• To ensure continuous patronage of clients to the hotel.


• To create awareness within and without to push traffic to the hotel.


• To use Social media to drive customers to the hotel.