• Application Deadline: Fri, 13 Oct 2023 00:00:00 GMT
• Position: Sales Support Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 6 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  


• Salary Range ₦200,000 - ₦300,000/month
  

Job Responsibilities:

• Identify and resolve sales operations issues.


• Review credit applications and credit references.


• Set credit limits and ensure creditworthiness.


• Implement promotional events to boost sales.


• Promptly resolve consumer complaints and requests.


• Manage sales incentives and commission programs.


• Coordinate the SOP for registration of new distributors and documentation with management approval.


• Develop and monitor a credit control system in collaboration with sales, marketing, finance and executive team members.


• Evaluating new credit requests and conducting client credit checks


• Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner.


• Create regulations that ensure customers make payments on time while adhering to best practices in customer service.


• Utilise SAP for invoice retrieval and client data.


• Working closely with your team to reduce invoice queries


• Cancelling and reissuing invoices for our large and extensive client base


• Make notifications in client accounts of interactions, such as payments or purchasing activities.


• In charge of new customer's credit assessment, help the sales/marketing team.


• Establish and maintain regular communications with clients to facilitar periodic payments.


• Arrange for the monthly account statement report.


• Update clients' records when necessary.


• Carry out thorough credit checks for new customers to ensure eligibility for credit.


• Keep customer files maintained with accuracy.


• Ensure that payments are on schedule.


• Liaise with customers and the sales team.

Job Requirements: 

• BSc in statistics or business administration


• Minimum of six years experience in a similar role with FMCG.


• Excellent interpersonal and communication abilities.  


• Exceptional managerial skills.


• Team Leader 


• Proficient in MS Office, excel Microsoft.


• Data Analytical skill


• Attention to detail


• Team Player