• Application Deadline: Fri, 13 Oct 2023 00:00:00 GMT
• Position: Sales Support Supervisor


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 4 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  


• Salary Range ₦100,000 - ₦150,000/month
  

Job Responsibilities:

• Liaise with customers, as well as internal personnel and the sales team.


• Adhere to credit collection policies and procedures.


• Create procedures and policies that ensure timely payments while maintaining high-level customer retention.


• Utilize SAP for invoice retrieval and client data.


• Highlight customers' problems to Sales Support Management.


• Resolving customer queries and issues.


• Solve problems regarding incorrect payments.


• Assist the sales/marketing team by overseeing the credit assessment of new customers.


• Liaise with other departments (sales, customer services, etc).


• Maintain customer records accurately. 

Job Requirements: 

• Minimum of 3 (Three) years experience in a similar role with FCMG  


• BSc in Social sciences or related courses  


• Communication skills, both oral and written.


• Ability to cope and produce results under pressure.


• Analytical and problem-solving skills.


• Strong organizational skills.


• Proficient with SAP and the MS Office suite.


• Ability to understand Nigerian culture.


• Flexibility.


• Good interpersonal skills.


• Leadership skills.


• Attention to detail.


• Decision-making skills