• Application Deadline: Fri, 13 Oct 2023 00:00:00 GMT
• Position: Lounge Waitress


• Job Type Full Time


• Qualification Secondary School (SSCE)


• Experience


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  

Job Description

• We are looking for a lounge waitress who will take customer orders and serve food and beverages to guests in the lounge.


• The incumbent will be responsible for uplifting the dining experience for customers.


• The duties and responsibilities of the waitress includes; greeting and serving customers in a warm manner, providing detailed information on menus, and multi-tasking various front-of-the-house duties.

Duties and Responsibilities

• Greet and escort customers to their tables.


• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).


• Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates.


• Prepare tables by setting up linens, silverware and glasses.


• Inform customers about the day’s specials.


• Offer menu recommendations upon request.


• Up-sell additional products when appropriate.


• Take accurate food and drinks orders, using a POS ordering software, orderslips or by memorization.


• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.


• Communicate order details to the Kitchen Staff.


• Serve food and drink orders.


• Check dishes and kitchenware for cleanliness and presentation and report any problems.


• Arrange table settings and maintain a tidy dining area.


• Deliver checks and collect bill payments.


• Carry dirty plates, glasses and silverware to kitchen for cleaning.


• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).


• Follow all relevant health department regulations.


• Provide excellent customer service to guests.


• Coordinate with kitchen staff to deliver accurate food orders.


• Look for ways to avoid waste and limit costs.


• Assist in keeping the restaurant clean and safe.


• Deliver food and beverages to any table as needed.


• Report to property on time and in proper uniform.

Qualifications and Competencies

• High School Diploma or equivalent; College Degree preferred.


• Proven work experience as a Waiter or Waitress.


• Food safety training is a plus.


• Basic math skills.


• Attentiveness and patience for customers.


• Excellent presentation skills.


• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.


• Active listening and effective communication skills.


• Ability to work as a team.


• Flexibility to work in shifts.


• Proficiency in MS Office.


• Hands-on experience with cash register and ordering information system.