• Application Deadline:
• Position: Experienced Hotel Receptionist


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  

Responsibilities

• Perform all check-in and check-out tasks


• Manage online and phone reservations


• Inform customers about payment methods


• Register guests collecting necessary information (like contact details and exact dates of their stay)


• Welcome guests upon their arrival and assign rooms


• Provide information about our hotel, available rooms, rates and amenities


• Respond to clients’ complaints in a timely and professional manner


• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs


• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests


• Upsell additional facilities and services, when appropriate


• Maintain updated records of bookings and payments.

Requirements

• Candidates should possess a minimum of ND / NCE / HND qualification.


• Candidates should reside within Ojodu, Ikeja, Agege, Ogba axes.