Developer Community Manager at InterSwitch

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
6252
Job Views
88

Job Description



Level: Mid-Senior level


About the Job



  • Collaborate directly with the Product, Marketing, Business Development, Human resources, and Engineering teams to advance Interswitch’s story and help represent the voice of the developer.

  • Focus on crafting fantastic resources, including demos, code samples, documentation, how-to guides, and blog posts.

  • Create a strong community focused on building fantastic tools and services and serve as a champion for developers across fintech.

  • Create rich and technical content on Interswitch developer console as well as manage and grow the ISW Engineering blog.

  • Bring to bear a deep understanding of the design of ISW APIs and products influencing next-generation platform technologies, features, and tools in partnership with internal product and R&D teams.

  • Presence in key online and social communities, including Quora, Stack Overflow, Twitter, Hacker News, GitHub, Behance, DZone, Meetup, and Reddit.

  • Product Hunt, and platform-specific spaces

  • Expertise in SDKs / developer tools / developer support / API documentation / Security / API and Software development.

  • Use technical marketing skills to incorporate elements of Developer relations + Developer experience, event management, community engagement skills, product marketing, and solution engineering to drive high levels of engagement within developer communities

  • Own and manage pieces of Interswitch’s brand ambassadorship and go-to-market, including conferences, sponsorships, online communities, user forums, speaker’s bureau, social media, and more.


Requirements



  • Number of relevant years: 5 Years of developer-related experience, inclusive of 3+ years of relevant background as a community manager and /or developer evangelist.

  • Experience running events from end to end, including campaign, staffing, budget, and vendors

  • Background speaking and presenting to a wide variety of audiences, particularly engineers

  • Familiarity with modern development practices and the opportunities that lie ahead, including monitoring, observability, automation, and CI/CD

  • Proven experience setting and achieving measurable outcomes around developer onboarding, retention, and community

  • Enthusiasm for open source software and developer tools

  • Great organizational skills: ability to make decisions, manage dependencies, and get stuff done

  • Ability to communicate complex technical concepts clearly to both technical and non-technical audiences within and outside Interswitch


Competencies:

Behavioral Competencies:



  • Customer Focus

  • Drives Results

  • Strategic Mindset

  • Ensures Accountability

  • Collaborates

  • Builds Networks

  • Manages Complexity

  • Plans and aligns

  • Communicates Effectively

  • Manages Ambiguity

  • Situational Adaptability

  • Business Insights


Technical Competencies:



  • Commercial Acumen

  • Marketing Commercialisation

  • Business Requirements Analysis

  • Market Research and Analysis

  • Presentation Skills

  • Managing Change

  • Negotiation

  • Microsoft Office products (Excel, PowerPoint and Word)


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