• Application Deadline: Fri, 20 Oct 2023 00:00:00 GMT
• Position: Porter


• Job Type Full Time


• Qualification OND


• Experience


• Location Borno


• Job Field Hospitality / Hotel / Restaurant 
  

Overall Description of Duties

• Porter’s responsibilities include carrying guests’ luggage, fixing minor issues (like changing light bulbs) and cleaning building areas, including entrances.


• To be successful in this role, you should be able to manage various tasks on a daily basis to ensure great customer service and that our operations run smoothly.


• Keep in mind that our Porter position requires working in shifts, occasionally on weekends or evenings.


• Ultimately, you’ll ensure our building is free, safe, clean and inviting.

Key Responsibilities

• Help guests by carrying luggage


• Ensure building entrance is free of clutter at all times


• Direct guests to the reception area or the appropriate office/room


• Arrange taxi services upon request


• Tell them about the hotel facilities


• Run errands for guests such as taking and picking up dry cleaning


• Fix minor technical issues, like changing bulbs


• Report damages, call technicians and monitor repairs


• Comply with health and safety regulations


• Follow evacuation rules in case of emergencies


• Assist the front desk with any other task assigned.

Requirements and Skills

• OND is a plus


• Previous work experience as a Porter


• Good physical condition, stamina and strength (e.g. to lift heavy equipment and luggage)


• Familiarity with security regulations


• Solid verbal communication skills to interact with cleaning staff, technicians and Guests


• Basic mechanical skills


• Availability to work in shifts and flexible schedules (e.g. weekends and evenings).