Job Description
Job Description
- Maintain and organize company records, documents, and files.
- Schedule and coordinate meetings, appointments, and travel arrangements for management.
- Manage office supplies and ensure the office is well-stocked.
- Perform general clerical tasks, such as photocopying, scanning, and filing.
- Handle incoming and outgoing mail and correspondence.
- Assist in preparing reports, presentations, and other documents.
Client Communication:
- Respond promptly and professionally to client requests for quotes.
- Handle inquiries from clients regarding our products/services, pricing, and delivery.
- Maintain a high level of customer service in all client interactions.
- Keep detailed records of client communication for reference and analysis.
Office Organization:
- Ensure the office environment is organized, tidy, and presentable.
- Manage office equipment and arrange for maintenance when necessary.
- Coordinate with vendors and service providers as needed.
- Support colleagues in various administrative tasks when required.
Compliance and Legal Support:
- Assist in maintaining compliance with company regulations and legal requirements.
- Prepare and maintain documentation related to company secretarial duties.
Requirements
- HND / B.Sc / B.A in Business Administration, Secretarial Studies, or a related field preferred.
- 2 - 4 years relevant work experience.
- Proven experience in administrative or secretarial roles.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Customer-focused with a professional and friendly demeanor.
- Knowledge of basic office equipment and software applications.
Preferred Qualifications:
- Familiarity with Non Governmental Organisation (NGO)operations.
- Previous experience in a similar role within NGO.
- Knowledge of legal and compliance requirements.