• Application Deadline:
• Position: Training Operations Officer


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 5 years


• Location Lagos


• Job Field Administration / Secretarial  , Education / Teaching 
  

Job Objective(s)

• Effective implementation and administration of ARM Academy strategic initiative by focusing on the development of individual staff competencies and organizational knowledge capabilities.

Duties and Responsibilities

• Ensure collation of Individual Training Plan (ITP) and development of Training Calendar for all staff


• Effective monitoring and administration of allocated training budget to avoid exceeding of budget


• Effective management of training database across all platforms


• Ensure full compliance to all training related regulations e.g. Industrial Training Fund (ITF) statutory returns


• Ensure effective coordination of Virtual Instructor-Led Trainings (VILT) and other ARM Academy flagship programs such as DAAYTA, AYTP, ATD, and approved Open Programs by providing logistics and administrative support.


• Prepare invite and advise participant for training, share joining link and instructions, as well as recommend sanction for defaulters.


• Ensure proper arrangement and accommodation of trainees/participants where necessary


• Process vendor/facilitator payment, as well as reimbursement to staff where applicable


• Review ARM Academy’s Expense Report from FINCON in order to ensure accuracy of entries


• Rendition of periodic report to Head, ARM Academy, as the need arise


• Liaise with Legal to prepare and execute SLAs for consultants and vendors

Requirements

Education:

• Minimum of a B.Sc in Business, Social Sciences or related fields.


• Master's Degree in Business related discipline; Possession of a relevant professional qualification will be added advantage

Experience:

• Minimum of 5 years of relevant work experience.

Behavioral Competencies:

• Knowledge of ARM and the Financial Services Industry


• Attention to Detail


• ARM Culture & Values


• Drive for Results


• Achievement


• Analytical Thinking


• Customer Service Orientation


• Entrepreneurship


• Flexibility


• Sense of Ownership


• Initiative


• Decision quality & Problems Solving


• Relationship Building for Influence


• Self-Awareness


• Team Working


• Working Strategically


• Communicating Effectively

Technical Competencies:

• Learning Needs Identification


• Learning Curriculum Design


• Vendor Selection & Management


• Issues Management


• Client Relations


• Planning & Organizing


• Reporting


• Business Presentation


• Execution


• Driving Performance


• Negotiation and Decision-making


• Business Acumen


• Project Management