• Application Deadline:
• Position: Floor Supervisor


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 3 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• We are seeking an experienced Floor Supervisor to join our retail team. The ideal candidate will have a minimum of 3 years of experience in the retail industry, including previous roles as a floor supervisor and manager.


• This individual will be responsible for overseeing the day-to-day operations of our retail floor, ensuring exceptional customer service, and maximizing sales.


• Proficiency in Excel is a must for this position.

Job Functions / Responsibilities

• Supervise and coordinate the activities of retail staff on the sales floor.


• Ensure the retail floor is well-organized and visually appealing.


• Train, mentor, and coach sales associates to provide excellent customer service.


• Monitor and achieve sales targets, promoting upselling and cross-selling.


• Manage inventory and stock levels, and conduct regular stock checks.


• Handle customer inquiries, complaints, and returns efficiently and professionally.


• Prepare and analyze sales and performance reports using Excel.


• Provide daily reports to the Store Manager on sales, inventory, and any notable issues.


• Collaborate with the store manager to develop and implement sales strategies.


• Maintain a clean and safe shopping environment.


• Ensure compliance with company policies and procedures.

Requirements / Qualifications

• Educational qualification of OND, HND, or B.Sc.


• Minimum of 3 years of retail experience, including roles as a floor supervisor and manager.


• Proficiency in Microsoft Excel is required.


• Strong leadership and communication skills.


• Excellent customer service skills.


• Ability to work in a fast-paced retail environment.


• Problem-solving and decision-making abilities.


• Attention to detail and organizational skills.

Benefits

• Competitive salary


• Health Maintenance Organization (HMO) coverage.


• Pension benefits.


• Opportunities for career advancement.


• Dynamic and collaborative work environment.