• Application Deadline: Wed, 28 Feb 2024 00:00:00 GMT
• Position: Debt Recovery Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Abuja


• City Garki


• Job Field Customer Care 
  

Job Qualification: 

• Bsc or HND in any discipline


• Problem Solving Skills.


• Demonstrable Communication Skills.


• Self Motivated.


• Must know how to drive and possess a valid drivers' license


• Background Check Required.

Experience: 2 – 3 years in similar job role (Ibadan & Abuja)

Job Responsibilities:

• Utilize various skip tracing techniques and collection strategies  to locate the right parties in order to negotiate payment arrangements on high collectibility or value accounts.


• Negotiate payment terms and methods when the right party is reached. The process often requires reviewing the account information in the database, and/or asking probing questions of the consumer in order to better understand potential objections to payment.


• Overcome stalls and objections & suggest money sources for debt payment.


• Utilize payment options (credit cards, direct checks) and secure this information so that administrative services can process.


• Work closely with Branch Manager (BM) and Loan Officer (LO) to execute recovery techniques and strategies including, regular office and home visit , and collecting.


• Negotiate settlements outside of normal guidelines, authorize credit bureaus deletions, negotiate payment arrangements over a longer span of time than normal, take accounts out of treatment (close accounts) within certain guidelines.


• May advise management regarding collection strategy effectiveness for various portfolios.


• May help resolve higher level disputes . 


• Candidates must reside around Garki and its environs.