• Application Deadline:
• Position: Travel Associate- Aba


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Abia


• Job Field Travels & Tours 
  

Job Objective

• The Travel Associate is responsible for assisting clients with their travel plans, including booking flights, hotels, visa, and coordinating various travel-related services. This role requires excellent customer service skills, attention to detail, and a passion for travel.


• The Travel Associate will work closely with clients to ensure they have memorable and hassle-free travel experiences.

Job Description

• Respond to all telephone inquiries regarding booking of travel reservations


• Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, tours, and other travel services.


• Provide expert advice and recommendations to clients based on their travel preferences, budgets, and objectives.


• Make reservations, issue tickets, and manage travel itineraries.


• Ensure clients have all necessary travel documents, including passports, visas, and travel insurance.


• Cross selling Wakanow products


• Address client inquiries, concerns, and requests promptly and professionally via phone, email, or in-person meetings.


• Keep clients informed of any changes or disruptions to their travel plans and assist with rebooking as needed.


• Promote travel packages, deals, and special offers to clients to maximize sales and revenue.


• Ensure compliance with all relevant travel regulations, company policies, and industry standards.

Requirements

• Proficiency in the use of GDS


• Strong customer service and communication skills


• Travel agency experience


• Passion for travel.


• Ability to work well in a fast-paced and dynamic environment