• Application Deadline:
• Position: Account Specialist


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 3 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• We are looking for an Account Specialist to join the Bolt Food team in order to build and grow strong partnerships.


• It’s an exciting once-in-a-lifetime opportunity as you would work with smart people, come up with scalable solutions to operational problems, and see the results of your work each day.

About the Role

• You’ll be responsible for building lasting relationships with our partners and driving performance improvements across the Bolt Food organisation and beyond.

Your daily adventures will include:

• Manage and expand relationships with existing small and medium providers and proactively identify further new business opportunities while ensuring strong operational KPIs.


• Ensure that all campaigns processes are in place at a city level and proactively improve overall monthly campaign performance.


• Observe market specific behaviour to identify strengths and opportunities for improvement and growth.


• Creating account plans to grow volumes from existing clients.


• Replying to client queries and solving their challenges.


• Be both data-sensitive and sales-minded in order to prepare monthly reports from our accounts.


• Work with both Partners Operations and Sales Managers to ensure that every important provider that goes online in the platform meets our quality standards.


• Renegotiate the contract's conditions such as commission rates and campaign plans with restaurants on a monthly basis.


• Work with cross functional departments to drive business growth (Campaigns, Restaurant Operations, Sales, Customer Service, Courier).

About You

• BS Degree in Business Administration, Operations or related field.


• 2-3 years of experience in account management, business consultancy, business development.


• Proven track record of client success and consistently achieving metrics and revenue targets.


• Excellent communication & written skills in English .


• You're empathic and customer oriented.


• Good analytical skills.


• Ability to interpret and present data to support decision-making.