• Application Deadline: Sun, 15 Oct 2023 00:00:00 GMT
• Position: Front Desk Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Abuja


• Job Field Administration / Secretarial 
  

Job Description

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)


• Manage and retain relationships with existing clients.


• Greet and welcome guests, answer questions and address complaints


• Answer all incoming calls and redirect them or keep messages


• Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.


• Receive letters, packages etc. and distribute them


• Prepare outgoing mail by drafting correspondence, securing parcels etc.


• Check, sort and forward emails


• Study the strength of competitors and give suggestion on how to triumph.


• Keep updated records and files


• Gather feedback from customers or prospects and share with internal teams


• Submit weekly/monthly reports


• Monitor office expenses and costs


• Write and submit business proposals to prospective clients.


• Identify and map business strengths and customer needs. 


• Take up other duties as assigned (travel arrangements, schedules etc.)


• Report on successes and areas needing improvements.

Requirements and Skill

• Qualifications: BA in Administration courses


• Must be FEMALE


• Proven experience as front desk representative, agent or relevant position


• Thorough understanding of marketing and negotiating techniques.


• Familiarity with office machines (e.g. photocopier, printer etc.)


• Knowledge of office management and basic bookkeeping


• Proficient in English (oral and written)


• Excellent knowledge of MS Office (especially Excel and Word)


• Strong communication and people skills


• Fast learner and passion for sales.


• Good organizational and multi-tasking abilities


• Problem-solving skills


• Customer service orientation


• Must have marketing skills


• Self-motivated with a results-driven approach.

Renumeration

• Added advantage: experience in the role in a school environment


• Availability to commence immediately