• Application Deadline:
• Position: Customer Care Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 2 years


• Location Lagos


• Job Field Customer Care 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Job Description

• Escalating customer’s issues via appropriate channels for proper resolution.


• Evaluate customer challenges and proffer solutions.


• Manage and resolve customers’ complaints.


• Use of suggestive selling techniques to promote services.


• Proffer options and alternatives to customers and offer assistance in making choices, as the case may be.


• Ensuring that the service provided will lead to repeat purchases


• Updating customer records and providing feedback to management for better customer service performance.

Requirements

• Candidates should possess a Bachelor's Degree qualification with 1 - 2 years work experience.