• Application Deadline: Fri, 27 Oct 2023 00:00:00 GMT
• Position: Customer Service Representative Intern


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Abuja


• Job Field Customer Care  , Graduate Jobs  , Internships / Volunteering 
  

Responsibilities

• Maintaining a positive and professional attitude towards clients at all times.


• Handle complaints, and provide appropriate solutions and alternatives within the time limits.


• Responding promptly to queries.


• Communicating with clients through various channels.


• Providing feedback on the efficiency of the customer service process.


• Ensure customer satisfaction and provide professional customer support


• Resolving complaints.


• Process forms, orders, requests and applications.


• Providing feedback on the efficiency of the customer service process.

Requirements

• Interested candidates should possess a Bachelor's Degree in relevant fields with 1 year work experience.


• Minimum of 1 year experience.


• Effective problem-solving skills.


• Good communication and interpersonal skills.


• Must be organized and able to follow a schedule.


• Ability to multitask


• Attention to detail


• Proactive approach to support


• Efficient with the use of CRM Software.