Job Description
- Application Deadline: Wed, 18 Oct 2023 00:00:00 GMT
- Position: Consultant, Client Service
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 3 - 5 years
- Location Lagos
- Job Field Customer Care 
Responsibilities
Accountable for the smooth running of client’s account. This would involve:
- Work with GH to develop strategic concepts and projects.
- Lead in finalising project activity and budget with client.
- Contribute to client marketing strategy and thinking.
- Communicates the client's goals and represent the client's interests to the team.
- Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
- Support GH to Create and develop opportunities for growing existing business and seek opportunities to expand scope of paid work on account and value-adds to client.
- Knowledge of client opinion leader profiles and stakeholders.
- Demonstrate innovation and creativity beyond client ideas.
- Encourage team members to fulfill their potential and assume responsibility appropriate to their position.
- Ensure Associate Consultant and other Client Service team members have agreed role clarity.
- Other responsibilities may be assigned by the group head
Requirements
- B.Sc / HND in Public Relation, Mass Communication or related field
- 3-5 years experience in client service in a brand or public relations industry
- Preferably Male for gender balance
- Proven experience as a Client Service consultant in a public relations or Media company.
- Experience in PR, Brand, media management
- Proficient in Microsoft office tools.