Consultant, Client Service at Sigma Consult

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
63116
Job Views
84

Job Description

  • Application Deadline: Wed, 18 Oct 2023 00:00:00 GMT
  • Position: Consultant, Client Service

  • Job Type Full Time

  • Qualification BA/BSc/HND

  • Experience 3 - 5 years

  • Location Lagos

  • Job Field Customer Care 



Responsibilities

Accountable for the smooth running of client’s account. This would involve:



  • Work with GH to develop strategic concepts and projects.

  • Lead in finalising project activity and budget with client.

  • Contribute to client marketing strategy and thinking.

  • Communicates the client's goals and represent the client's interests to the team.

  • Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.

  • Support GH to Create and develop opportunities for growing existing business and seek opportunities to expand scope of paid work on account and value-adds to client.

  • Knowledge of client opinion leader profiles and stakeholders.

  • Demonstrate innovation and creativity beyond client ideas.

  • Encourage team members to fulfill their potential and assume responsibility appropriate to their position.

  • Ensure Associate Consultant and other Client Service team members have agreed role clarity.

  • Other responsibilities may be assigned by the group head


Requirements



  • B.Sc / HND in Public Relation, Mass Communication or related field

  • 3-5 years experience in client service in a brand or public relations industry

  • Preferably Male for gender balance

  • Proven experience as a Client Service consultant in a public relations or Media company.

  • Experience in PR, Brand, media management

  • Proficient in Microsoft office tools.


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