• Application Deadline:
• Position: After-Sales Operations Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 7 years


• Location Lagos


• Job Field Engineering / Technical 
  

The main responsibilities of this role include but not limited to:

• Ensuring customer satisfaction through excellent after-sales service.


• Coordinating after-sales operations across the branches and accredited service centres nationwide


• Collaborating with the Technical Team to ensure that quality and service standards are met.


• Building and leading the after-sales team.


• After-sales business development


• Develop and implement quality and control processes to ensure that the after-sales service operates effectively.

Requirements:

• HND/B.Sc from a recognised institution of higher learning.


• Must possess 5 – 7 years relevant and verifiable after-sales operations experience in an automobile company.


• Excellent interpersonal and communication (both written and verbal) skills.


• Strong organizational and multitasking abilities.


• Proficiency in using computer systems, especially Microsoft Suite and other relevant software applications.


• Ability to thrive in a fast-paced environment while maintaining attention to detail and accuracy.


• A team player with a positive attitude, who can also work independently.