• Application Deadline:
• Position: Sales Support Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 8 years


• Location Enugu


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• Establishing sales goals and quotas for team members, providing training in sales techniques, and regularly reviewing performance


• Developing new sales opportunities through cold calling and networking


• Develop and monitor a credit control system in collaboration with sales and marketing, finance and executive team members.


• Overseeing the sales process from start to finish, including handling customer complaints and questions about products


• Managing the team’s schedule to ensure that they are meeting their daily and weekly goals


• Preparing journal entries, and credit notes and assisting with month end


• Establish policies that follow customer service best practices while ensuring customers submit payments on time.


• Monitoring competitors’ activities and recommending changes in product offerings or pricing to respond to competition


• Ensuring that the sales team stays compliant with company policies and procedures


• Motivating and inspiring team members to meet their goals by offering feedback and incentives such as commissions or bonuses


• Make notifications in client accounts of interactions, such as payments or purchasing activities


• In charge of new customer's credit assessment, help the sales/marketing team


• Establish and maintain regular communications with clients to facilitate periodic payments


• Preparing reports on sales activities and progress toward goals, which may include gathering data from multiple sources such as customer records or marketing campaigns


• Maintain SAP Operations


• Arrange for account statements to be forwarded to clients each month, updating records when necessary


• Providing feedback to management on ways to improve sales performance or increase revenue through new products or service


• Keep customer files maintained with accuracy


• Ensuring payments are on track to be paid within the agreed terms


• Liaising with customers and the sales team.

Requirements

• Bachelor’s Degree in Finance, Accounting, or Mathematics preferable


• Minimum of 8 years Experience in FMCG is required.


• Must have understanding of SAP operations


• Ability to deal with problematic clients.


• Must be ready to take assessment/interviews immediately if shortlisted


• Such candidates must have good communication skills, interpersonal relationship skills and Proficient in MS Word, Excel and Powerpoint..


• Candidates from Enugu location and its environs preferred.