• Application Deadline: Thu, 19 Oct 2023 00:00:00 GMT
• Position: Customer Service Representative (Male)


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 1 - 2 years


• Location Lagos


• Job Field Customer Care 
  

Responsibilities

• Attend to customers online via various platforms.


• Answer phone calls.


• Attend to customers online via all platforms.


• Maintaining a positive, empathetic and professional attitude towards customers at all times.


• Acknowledging and resolving customers' complaints.


• Processing orders, forms and requests.


• Keeping records of customers interactions, transactions, comments and complaints.


• Ensuring customer satisfaction.

Qualifications

• Interested candidates should possess an OND, HND, or B.Sc Degree with 1-2 years experience.


• Must be a Male for gender balance

Working Hours:

• Mondays to Saturdays: 8:30am to 7pm - Adeniji Branch


• Sundays: 12:00pm to 06:00pm. (Yaba Branch)


• 6 Off days in a month including 2 Sundays.

Salary

N50,000 - N60,000 / Month.