Front Desk Officer (Female) at Candid Solutions

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
63375
Job Views
104

Job Description



Job Description



  • A Front Desk Representative is a professional who is the first point of contact for all customers of a business.

  • They greet customers, answer phones, receive and deliver mail, and assist with maintaining and ordering office supplies.


Job Responsibilities



  • Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)

  • Greet and welcome guests.

  • Answer questions and address complaints.

  • Answer all incoming calls and redirect them or keep messages.

  • Prepare outgoing mail by drafting correspondence.

  • Check, sort and forward emails.

  • Monitor office supplies and place orders when necessary.

  • Keep updated records and files.

  • Monitor office expenses and costs.

  • Take up other duties as assigned.


Job Requirements



  • B.Sc, HND or OND is required; additional qualifications will be a plus.

  • 1 - 2 years relevant work experience.

  • Proven experience as a front desk representative, agent or relevant position.

  • Familiarity with office machines.

  • Knowledge of office management and basic bookkeeping.

  • Proficient in English (oral and written).

  • Excellent knowledge of MS Office (especially Excel and Word).

  • Strong communication and people skills.

  • Good organizational and multi-tasking abilities.

  • Problem-solving skills.

  • Customer service orientation.


Salary



  • N85,000 - N100,000 Monthly.


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