• Application Deadline: Sat, 5 Feb 2022 00:00:00 GMT
• Position: Service Engineer


• Job Type Full Time


• Qualification BA/BSc/HND



• Experience 2 - 3 years


• Location Lagos


• Job Field Engineering / Technical 
  

Location: Amuwo Odofin, Lagos

Industries / Sectors: Machinery, Equipment and Supplies

Responsibilities

• Basic troubleshooting, installation, maintenance and repair on Printers, copiers and machineryequipments.


• Completing Preventative Maintenance and field modifications.


• Ordering and managing repair parts cycle times.


• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.


• Maintaining daily communications with customers to ensure resolution and proper follow-up.


• Maintaining tools and test equipment and ensuring they are properly calibrated.


• Utilizing the escalation process to resolve customer service delivery issues.


• Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.


• Adhering to regulatory requirements.

Requirements

• Bachelor’s Degree, Electrical Engineering, Electrical Engineering Technology or any other related field.


• 2 - 3 years work experience.


• Experience in the printing industry is preferred.


• Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.


• Experience troubleshooting and responding to customer concerns.


• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.


• Ability to work in a fast-paced, self-directed, entrepreneurial environment.