Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
63456
Job Views
97

Job Description



Position Overview



  • As a Restaurant Manager, you are responsible for overseeing the daily operations of the restaurant, ensuring that it runs efficiently, provides excellent customer service, and meets financial goals.

  • Your role encompasses staff management, customer relations, financial management, and compliance with safety and quality standards.

  • This is an opportunity to work in a fast-paced environment where you get to grow exceptionally.


Key Responsibilities

Menu and Food Quality Control:



  • Collaborate with chefs and kitchen staff to develop and maintain a high-quality menu that appeals to customers.

  • Monitor food preparation to ensure dishes meet taste and presentation standards.


Inventory and Supply Chain Management:



  • Manage restaurant inventory, including food and beverage supplies, to maintain appropriate stock levels and minimize waste.

  • Coordinate with suppliers to secure timely and quality deliveries, and negotiate favorable terms.


Budget Management:



  • Develop and manage the restaurant's budget, monitoring expenses, identifying cost-saving opportunities, and optimizing operational costs while maintaining quality.

  • Ensure all budgets and financial processes align with the restaurant's goal


Health and Safety Compliance:



  • Ensure that the restaurant complies with health and safety regulations, including food safety, cleanliness, and hygiene standards.

  • Conduct regular safety inspections and staff training on safety protocol


Facility Maintenance:



  • Oversee the maintenance of the restaurant's physical space, including dining areas and the kitchen.

  • Ensure that all equipment is properly maintained and that the restaurant meets safety and cleanliness standards.


Sales and Revenue Management:



  • Monitor and improve revenue-generating activities, such as promotions, upselling, and pricing strategies.

  • Analyze sales data to identify trends, adjust strategies, and identify areas for revenue enhancement.


Marketing and Promotion:



  • Collaborate with the marketing team to promote the restaurant through advertising, social media, and events.

  • Develop marketing strategies to attract and retain customers, including managing online presence and reviews


Customer Relations Management:



  • Build and maintain relationships with regular customers, addressing their preferences and feedback.

  • Encourage customer loyalty and repeat business through personalized service and loyalty programs.


Crisis Management and Contingency Planning:



  • Develop contingency plans for unforeseen challenges, such as supply shortages, equipment breakdowns, or emergencies affecting restaurant operations.

  • Lead crisis response efforts to minimize disruptions to guest services and ensure the safety of patrons.


Requirements



  • A Bachelor's Degree in Hospitality Management, or a related field.

  • Minimum of 3 years of relevant experience in the restaurant industry, including supervisory or managerial roles.

  • Strong leadership and team management skills to effectively oversee and motivate staff

  • A solid understanding of food and beverage quality, menu development, and culinary trends.

  • The capability to handle multiple tasks and responsibilities simultaneously, often in a fast-paced environment

  • Proficiency in using restaurant management software, point-of-sale systems, and general office software

  • An understanding of marketing strategies to attract and retain customers, both online and offline.


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