• Application Deadline: Tue, 7 Jun 2022 00:00:00 GMT
• Position: Service Engineer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Lagos


• Job Field Engineering / Technical 
  

Responsibilities

• Responds to customer complaints.


• Evaluates and resolves customer’s problem.


• Installation of machine.


• Troubleshoot and proffer solution to customer equipment


• Train customer personnel on machine operation.


• Repairs, tests, and maintains machine.


• Monitors performance of the machine.


• Provides customers with regular reports and feedback on their service requests.


• Develops and maintains relations with customers.


• Reports common complaints of customers to top management in order to address the situation for future reference.


• Offers feedback on product development, features, and functions.

Requirements

• Bachelor’s degree in Electrical Engineering or related field


• 0-1 years of experience


• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.


• Resourceful, with the ability to work independently


• Strong time management skills


• Ability to adapt to changing circumstances


• Decision-making, problem resolution and creative thinking skills


• Attention to detail.


• Ability to multi-task activities with shifting priorities. Able to work productively in a pressurized environment


• Ethical and trustworthy.


• Willingness to travel


• Not more than 30 years of age