Waitress (Hospitality) at Nicole Sinclair Consulting

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
6368
Job Views
191

Job Description



Description


Our client is from the hospitality and tourism industry based In Lagos and looking to hire a Waitress: who will be responsible for greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties, and collecting the bill. You should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our kitchen staff to make sure orders are accurate and delivered promptly


Responsibilities



  • Greet and escort customers to their tables

  • Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)

  • Prepare tables by setting up linens, silverware, and glasses

  • Inform customers about the day's specials

  • Offer menu recommendations upon request

  • Up-sell additional products when appropriate

  • Take accurate food and drinks orders, using a POS ordering software, order slips,  or by memorization

  • Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

  • Communicate order details to the Kitchen Staff

  • Serve food and drink orders

  • Check dishes and kitchenware for cleanliness and presentation and report any problems

  • Arrange table settings and maintain a tidy dining area

  • Deliver checks and collect bill payments

  • Carry dirty plates, glasses, and silverware to kitchen for cleaning

  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

  • Follow all relevant health department regulation


Competency/Skill/Requirements



  • 3 years Proven work experience as a Waiter or Waitress

  • Hands-on experience with cash register and ordering information system (e.g., Revel POS or Toast POS)

  • Basic math skills

  • Attentiveness and patience with customers

  • Excellent presentation skills

  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment


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