Customer Care Representative at Firstfruit Homes Limited

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
63765
Job Views
98

Job Description



Role Description



  • This is a full-time on-site role for a Customer Service Representative located in Abuja.

  • The Customer Service Representative will be responsible for providing exceptional customer service and support to our clients, answering phone calls, responding to emails, and resolving customer inquiries and concerns in a timely and efficient manner.

  • The Customer Service Representative will also be responsible for maintaining accurate records of customer interactions and transactions.


Qualifications



  • Bachelor's Degree in Business Administration, Communication, or related field

  • Customer Service Representatives, Customer Support, Customer Satisfaction, Customer Service, and Customer Experience skills

  • Strong problem-solving and conflict-resolution skills

  • Ability to work in a team environment as well as independently

  • Excellent communication and interpersonal skills

  • Ability to handle a high volume of calls and emails in a fast-paced environment

  • Proficiency in Microsoft Office

  • Experience in the real estate industry is a plus.


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