• Application Deadline:
• Position: Account Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Ebonyi , Enugu


• Job Field Sales / Marketing / Retail / Business Development 
  

• As Account Manager, you will play an integral role in developing successful, long-term relationships with a portfolio of clients across Nigeria, connecting with key business executives and stakeholders.


• Acting as a key point of contact between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.


• Managing and developing client accounts to initiate and maintain favourable relationships with clients as our product road map evolves.

Main Responsibilities

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives


• Act as a link between Product Engineering and Pre-Sales Teams to ensure accurate and timely resolution of technical issues that may arise during the pre-sales process


• Assist in the recruitment, assessment, and general management of the Field Activation Officers in assigned territory


• Provide Sales Support and/or Professional Services for implementation


• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors


• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders


• Forecast and track key account metrics


• Build a solid understanding of the FMCG distribution chain, from end to end


• Monitor and analyse customer's usage of our product


• Work with the Sales team to onboard and integrate new clients and developing existing client relationships

Experience we think you'll need:

• Strong understanding of digital solutions across Payments, Ordering, Marketing solutions and B2B marketplaces


• Demonstrated ability to communicate, present and influence all levels, including executive and C-level


• Experience in delivering client-focused solutions


• Excellent listening, negotiation, and presentation skills


• Deep digital understanding


• Keen attention to detail and adherence to deadlines