• Application Deadline: Thu, 26 Oct 2023 00:00:00 GMT
• Position: Head, Revenue Recovery Group


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 10 years


• Location Enugu


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Ensure collection of arrears (excluding the current arrears up to 3 billing cycles) from the customers who have defaulted and have not paid their arrears.


• Carry Out disconnections of Electricity Supply, ensuring Effective Disconnection in case the arrears are not paid by the customers.


• Work closely with the Billing team & BI Unit for updated and escalated arrears list of defaulting customers.


• Ensure that an age analysis of arrears is done regularly, and efforts are directed to collect arrears for high revenue customers and liquidate arrears in a manner that they do not result into bad debts.


• Supervise all teams of the department and ensure positive performance.


• Carryout any other 11task as may be assigned by the Chief Operating Officer (COO) and the Deputy Managing Director (DMD).

Qualifications and Experience

• B.Sc / HND in Marketing, Business Management, Social Sciences, Engineering, etc.


• Minimum of 10 years’ marketing/commercial work experience.


• Experience in the power sector, although not a prerequisite, may be an advantage.


• Professional qualification in marketing, management, etc. will also be an advantage.


• Understanding of business management, strategies and operations.


• Decision-making and teamwork skills.


• Experience in managing service delivery.


• Experience in people management.


• Highly motivated and entrepreneurial professional.


• Analytical skill.


• Ability to lead and drive performance.


• Result driven.

Generic Skills/Abilities:

• Supervisory/leadership skills.


• Decision making and prioritization skills.


• Negotiation & conflict handling.


• Analysis & problem-solving skills.


• Ability to multi-task.