• Application Deadline:
• Position: Front Desk/Corporate Communications Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 4 years


• Location Lagos


• City Victoria Island


• Job Field Administration / Secretarial  , Media / Advertising / Branding 
  

Job Objective

Coordinate Front desk activities and client/customer relationship management. Update social media accounts and maintain good engagement.

Key Responsibilities

• Welcome Guests /Customers and record their visits accordingly.


• Receive mails, dispatch mail and record such activities


• Relationship management(ensure timely and accurate customer service, handle complaints and specific customer request )


• Customer/Client Services


• Update Customer KYC periodically


• Book meetings as required and take minutes at meetings


• Post on social media platform at least 3 times a week


• Ensure good engagement on all social media platforms


• Establish good visibility in line with our brand on all social media platforms


• Internal Newsletter circulation


• External Newsletter circulation

Qualifications

Key Skills & Responsibility

• Detail and Result Oriented


• Good Initiative


• Excellent Communication Skills (Written and Oral)


• Creative writing


• Customer/Client Relationship Management.


• Google Suite Proficient


• Able to work on Canva

Qualification/Requirement

• Bachelors Degree or HND


• 2-4 years’ experience in Social Media Management and Customer engagement