Operations Manager at Logistics Haven International Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
64113
Job Views
121

Job Description



Job Description



  • We are seeking an experienced and dynamic Operations Manager to oversee the day-to-day operations of our haulage company.

  • The successful candidate will be responsible for managing a team, optimizing processes, and ensuring the efficient movement of goods from origin to destination.


Key Responsibilities

Team Management:



  • Lead, mentor, and motivate a team of 30 employees in various operational roles.

  • Set clear performance goals and conduct regular performance evaluations.

  • Provide coaching and training to improve team performance.


Operational Excellence:



  • Develop and implement efficient operational processes to maximize productivity and minimize costs.

  • Monitor key performance indicators (KPIs) to track and improve operational performance.

  • Identify areas for improvement and implement corrective actions.


Logistics Coordination:



  • Coordinate with drivers, warehouse staff, and other stakeholders to ensure timely and accurate delivery of goods.

  • Plan and schedule routes, taking into account factors such as traffic, weather, and load requirements.


Compliance and Safety:



  • Ensure compliance with relevant industry regulations, safety standards, and company policies.

  • Conduct regular safety training and drills to maintain a culture of safety within the team.


Customer Relationship Management:



  • Liaise with customers to understand their specific requirements and address any concerns or issues.

  • Foster strong customer relationships to enhance client satisfaction and retention.


Budget Management:



  • Monitor and manage operational budgets to control costs and achieve profitability targets.

  • Prepare regular reports on budget performance and variances.


Qualifications



  • Bachelor's Degree in [relevant field, e.g., Logistics, Supply Chain Management, Business Administration].

  • 6 years of experience in operations management within the haulage or transportation industry.

  • Proven track record of successful team leadership and operational optimization.

  • Strong knowledge of logistics and supply chain management principles.

  • Excellent problem-solving and decision-making skills.

  • Proficiency in [relevant software/tools, e.g., logistics management software, Microsoft Office Suite].


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