• Application Deadline:
• Position: Glover Specialist - Nigeria


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Procurement / Store-keeping / Supply Chain  , Sales / Marketing / Retail / Business Development 
  

YOUR MISSION

Join us as a Glover Specialist and become a key member of Glovo's local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

THE JOURNEY

• Recruit, train and onboard the entire fleet of Glovers (couriers) in the new city


• Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Glovers


• Have a Data Sensitive approach, making sure that all the information is transferred to our database and reports


• Be responsible for all documentation and contracts of Glovers in the city


• Be there for the Glovers when they need support


• Take care of procurement, ensuring that all Glovers receive the work kit and are ready to spread the Glovo brand


• Ensure that all Glovers are properly trained and prepared to provide feedback to the Fleet Operations Manager


• Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs


• Communicate effectively with the local Operations Manager on customer support processes and operations


• Improve processes on behalf of Glovers through projects (when necessary)


• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

WHAT YOU WILL BRING TO THE RIDE

• Have previous experience in on-demand fleet management


• Good communicator with ability and agility to solve problems


• Being highly motivated to work for a fast-growing startup


• Basic Excel and Data Interpretation Skills


• Enjoy learning and adapting to new technologies


• Have initiative, be proactive and autonomous - Glovo is also yours!


• Have good energy and like what you do, even on bad days


• University degree


• Fluent in English


• An empathetic, inclusive and curious attitude