• Application Deadline:
• Position: Telesales Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Abuja


• Job Field Sales / Marketing / Retail / Business Development 
  


• Salary Range ₦500,000 - ₦750,000/month
  

​​​​​​​OVERALL FUNCTION

• We are seeking a highly motivated and experienced Telesales Manager to lead and drive our telesales team.


• The Telesales Manager will be responsible for managing a team of telesales representatives and overseeing all aspects of the telesales process.


• The ideal candidate should possess excellent leadership, communication, and sales skills, along with a proven track record of achieving sales targets.

KEY RESPONSIBILITIES

• Lead and supervise the telesales team to ensure high performance and achieve sales targets.


• Develop and implement effective telesales strategies and techniques to maximize sales opportunities.


• Provide coaching, training, and guidance to team members to enhance their sales skills and product knowledge.


• Monitor telesales calls and conduct regular performance evaluations to identify areas for improvement and ensure quality customer interactions.


• Collaborate with the marketing team to develop targeted telesales campaigns that align with company objectives.


• Analyze sales data and metrics to identify trends and opportunities for process improvement.


• Manage and maintain accurate records of sales activities, customer interactions, and lead generation in the CRM system.


• Develop and maintain strong relationships with key customers to foster long-term business partnerships.


• Set performance goals and KPIs for the telesales team and track their progress towards meeting or exceeding targets.


• Stay up-to-date with industry trends, competitor activities, and market conditions to make informed decisions and remain competitive.


• Work closely with the sales and marketing teams to ensure a seamless sales process and consistent messaging.

QUALIFICATIONS AND SKILLS:

• Bachelor's degree in Business, Marketing, Education, or a related field.


• Proven experience as a Telesales Manager or in a similar sales management role in the Education Tech industry.


• Strong passion for education technology and a deep understanding of the challenges and opportunities in the sector.


• Excellent leadership, communication, and interpersonal skills to effectively manage and motivate the telesales team.


• Demonstrated ability to achieve and exceed sales targets in a high-pressure, fast-paced environment.


• Familiarity with CRM software and proficiency in MS Office applications.


• Analytical mindset with the ability to interpret sales data and make data-driven decisions.


• Excellent negotiation and persuasive skills to drive customer conversions and secure deals.


• Ability to adapt to changing market conditions and align telesales efforts with evolving business strategies.


• Proactive and result-oriented with a focus on customer satisfaction and business growth.


• Availability to travel occasionally for business meetings and conferences.